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Customer Care

Welcome aboard!

We’re so glad you drifted in. At SeaDragon Designs we treat people the way we’d want to be treated: with kindness, clarity, and awesome service.

 

Our Promise
If we mess up, that’s on us. We’ll remake it or refund you, no questions, no salt.  That covers a misprint, the wrong size or color when processed, or an item that arrives damaged. Email us a photo within 3 days of delivery and we’ll make it right, including the cost of return shipping.

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Shipping
Ships in 3–5 business days, arrives in about 7–10.

  • Stickers & Decals – Snail Mail Voyage: $1.50 per order, no tracking (shipping upgrade with tracking available upon request)

  • Standard Shipping with tracking: USPS rates calculated at checkout, FREE on orders over $30

 

Business days are Monday–Friday, not counting holidays.

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Free Local Pickup
Choose pickup at checkout at The Locals Market (Washington, GA) or Dockside Pickup (Rayle, GA). We’ll reach out to set a time once your order is ready.

Changes & Cancellations


Need to change or cancel? Email us within 24 hours of ordering. After that, your order may already be in production.

Returns

  • Ready-made items: Contact us within 3 days of delivery and ship the item back unused within 14 days. Return shipping is paid by the buyer.

  • Custom & personalized items are made just for you, so they can’t be returned unless we made a mistake (see Our Promise above).

 

Questions?
Email Dockside@SeaDragondesign42.com and we’ll answer as soon as it washes ashore!  
Let’s make something magical together!

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